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Wednesday, May 21, 2008
Airlines really know how to embrace their customers
Further, the new baggage fee (announced today by American Airlines) is likely to create havoc in airports and jet aisles as travelers try to beat the system by squeezing all their belongings into carried-on bags, further straining overhead bins' capacity. And it won't just be seasoned travelers but also newer ones, who might not know they can't bring aboard water bottles, razors or nail files, which will hold up the lines at security checks. ugh!
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